Attraktion Höhenflug

Coronavirus Information

Wildlife Park, Nature Resort and Theme Park

Currently the alert level I is in effect in Baden-Württemberg.

The admission to the Wildlife Park as well as overnight stays at the Nature Resort or at the camping side are for now only possible with a verification “vaccinated/ recovered/”. The completed initial immunization (usually second vaccination) hat to date back at least 14 days. The infection of recovered persons may have occured 28 days to a maximum of 90 days in the past.

Exceptions:

  • Children who have not yet started school are exempt from these requirements - a rapid test is also not required.
  • Visitors who cannot be vaccinated for medical reasons, who present proof of this, and persons for whom there is no vaccination recommendation by the Standing Commission on Vaccination, will be admitted upon presentation of proof of a negative rapid test (not older than 24 hours and from a qualified station).
  • Adolescents who have not yet reached the age of 18 will also be admitted upon presentation of a negative rapid test (not older than 24 hours and from a qualified station). Students under 18 years of age do not require a rapid test outside of the vacations due to regular testing during school hours (credible proof of student status must be provided by an appropriate identification document).

A rapid test station for COVID-tests in front of the Wildparadies is at disposal on the weekend (Sat. and Sun.). Please book your appointment beforehand (www.schnelltest-cleebronn.de). During the week (Mo. till Fri.) a rapid test station in Cleebronn closeby (Pavillon am Hirschplatz, Alte Steige, 74389 Cleebronn, Tel.: 0176 / 70754435) is at disposal. You don't need any appointment here. Because of the high demand we are facing right now you might experience a longer waitingtime.

Dear visitor,

At Tripsdrill, the health of our guests and employees is a top priority for us. We are closely monitoring the spread of the novel coronoavirus Sars-CoV-2 in Germany and in Europe. On this page we would like to answer some of your frequently asked questions. We will keep you up to date with the latest on our website and social media pages (Facebook, Instagram). Due to the current, rapidly changing situation, we apologise for the fact that we are currently unable to respond to every individual enquiry by phone or by email.

      Wildlife Park

      Is the Wildlife Park open?

      • The Wildlife Park is open daily (365 days) from 9 a.m.
      • Admission is only possible with a dated online ticket or valid undated ticket.
      • Currently the alert level I is in effect in Baden-Württemberg. Admission to the Wildlife Park is for now only possible with a verification “vaccinated/ recovered”.
      • The verification “vaccinated/ recovered” is only valid in relation to a identification document.

      Exceptions:

      • Children who have not yet started school are exempt from these requirements - a rapid test is also not required.
      • Visitors who cannot be vaccinated for medical reasons, who present proof of this, and persons for whom there is no vaccination recommendation by the Standing Commission on Vaccination, will be admitted upon presentation of proof of a negative rapid test (not older than 24 hours and from a qualified station).
      • Adolescents who have not yet reached the age of 18 will also be admitted upon presentation of a negative rapid test (not older than 24 hours and from a qualified station). Students under 18 years of age do not require a rapid test outside of the vacations due to regular testing during school hours (credible proof of student status must be provided by an appropriate identification document).
         
      • A rapid test station for COVID-tests in front of the Wildparadies is at disposal on the weekend (Sat. and Sun.). Please book your appointment beforehand (www.schnelltest-cleebronn.de). During the week (Mo. till Fri.) a rapid test station in Cleebronn closeby (Pavillon am Hirschplatz, Alte Steige, 74389 Cleebronn, Tel.: 0176 / 70754435) is at disposal. You don't need any appointment here. Because of the high demand we are facing right now you might experience a longer waitingtime.

      What are the general rules I have to follow when I visit the Wildlife Park in order to reduce the spread of Coronavirus?

      • Throughout the Park, please maintain a minimum distance of 1.5m from visitors who are not part your group.
        This minimum distance is mandatory in all waiting areas, restaurants, shops etc. If the recommended distance between people cannot be maintained on the pathways of the Park we would ask you to wear a facemask.
      • It is compulsory to wear a face mask for those above the age of 6. This applies to the entrance area, reception, sanitary facilities, at and in the Wildsau-Schenke as well as at gastronomy stands. For visitors over 18 years are only FFP2-masks (or similar) permitted in indoor spaces. If you forgot your face mask, you can buy FFP2-masks at the ticket office.
      • Please maintain good hand hygiene and cough and sneeze etiquette. We make sure that all sensitive areas, especially sanitary facilities and restaurants, are thoroughly cleaned on a regular basis.
      • Please use our disinfectant dispensers. These are located at the entrance as well as at several other designated points in the Wildlife Park.
      • Animal feeding demonstrations and flight demonstrations take place again. For all spectators of the flight demonstrations it is compulsory to wear a face mask (medical mouth and nose masks). Please make here also sure, to keep a minimum distance of 1.5m from visitors who are not part of your group.
      • The barbecue areas are open on weekends and holidays in Baden-Württemberg.
      • For the safety of guests and staff, all participants must wear a face mask during our guided tours.
      • Guests, who are in contact with, or have come into contact with someone infected with SARS-CoV-2, are not allowed to visit the Wildlife Park if 14 days have not yet passed since their last contact with this person, or if they are displaying symptoms of a respiratory infection or a high temperature. If you are considered to be at high risk of infection, we advise you not to visit the Wildlife Park.

      Tickets and annual passes for the Theme Park and Wildlife Park

      What are the terms and conditions for tickets and annual passes?

      • For the Theme Park and the Wildlife Park, we only offer day-specific online tickets. Existing valid day tickets (e.g. tickets for the Theme Park and/or Wildlife Park, tickets purchased through advance sales partners, free tickets, etc.) can be used within their period of validity without prior registration - however, a visitor registration must be completed at the cash desk. Children under 4 years of age get free entry. No advance notice is required for them either. Reduced tariffs e.g. for people with disabilities and birthday children and pregnant women (only discounted in the Theme Park) are only available at the cash desk after presenting the relevant document, also without prior notification. A subsequent reimbursement / reduction of already purchased online tickets is not possible.

      What do annual pass holders have to consider?

      • All annual passes were automatically extended by the number of days that the Theme Park / Wildlife Park was closed within the period of validity. This extension is noted in our system – you do not need a new annual pass card.
      • The purchase of new annual passes, the redemption of annual pass vouchers and the renewal are possible at the annual pass cash desks in front of the Theme Park and Wildlife Park.

      Will my annual pass be affected?

      • Not at all! Your annual pass will automatically be extended by the number of days in its validity period that the Wildlife Park / Theme Park has been closed. This goodwill policy for the extension of the annual passes does not apply in our partner parks, as this cannot be technically implemented.
      • Current information on the partner parks that you can visit with your Tripsdrill annual pass can be found here.

      Can I exchange my day-specific ticket ?

      • Our day-specific tickets are generally excluded from exchange according to the terms and conditions and cannot be canceled.

      What happens if I own a day-specific ticket which couldn’t be redeemed as the park was closed?

      • If you own day-specific tickets but couldn’t redeem them, because the park had to remain closed, you will receive from us vouchers via e-mail. These can be converted in our online shop quickly and comfortably into new tickets for a day of your choice.

      Nature Resort

      Is it possible to stay overnight in the Nature Resort again?

      • Overnight stays in the Nature Resort and camping side are possible.
      • Currently the alert level I is in effect in Baden-Württemberg. Overnight guests in the Nature Resort need a proof “vaccinated/ recovered”.
      • The verification “vaccinated/ recovered” is only valid in relation to a identification document.

      Exceptions:

      • Children who have not yet started school are exempt from these requirements - a rapid test is also not required.
      • Visitors who cannot be vaccinated for medical reasons, who present proof of this, and persons for whom there is no vaccination recommendation by the Standing Commission on Vaccination, will be admitted upon presentation of proof of a negative rapid test (not older than 24 hours and from a qualified station).
      • Adolescents who have not yet reached the age of 18 will also be admitted upon presentation of a negative rapid test (not older than 24 hours and from a qualified station). Students under 18 years of age do not require a rapid test outside of the vacations due to regular testing during school hours (credible proof of student status must be provided by an appropriate identification document).
      • Necessary business / official overnight stays or special hardship cases. Proof of a negative rapid test (not older than 24 hours and from a qualified station) is necessary in these cases.
         
      • A rapid test station for COVID-tests in front of the Wildparadies is at disposal on the weekend (Sat. and Sun.). Please book your appointment beforehand (www.schnelltest-cleebronn.de). During the week (Mo. till Fri.) a rapid test station in Cleebronn closeby (Pavillon am Hirschplatz, Alte Steige, 74389 Cleebronn, Tel.: 0176 / 70754435) is at disposal. You don't need any appointment here. Because of the high demand we are facing right now you might experience a longer waitingtime.
      • Guests staying overnight in the Nature Resort get guaranteed access to the Wildlife Park on all days of their stay with their overnight bracelet. In addition, overnight guests receive discounted tickets for the Theme Park, which can be booked directly via the reservation. With these tickets you get guaranteed access to the Theme Park (at the check-in you choose the preferred day for visiting the Theme Park).

      What are the general rules I have to follow when I visit the Nature Resort in order to reduce the spread of Coronavirus?

      • Throughout the Park, please maintain a minimum distance of 1.5m from visitors who are not part your group.
        This minimum distance is mandatory in all waiting areas, restaurants, shops, reception etc. If the recommended distance between people cannot be maintained on the pathways of the Park we would ask you to wear a facemask.
      • It is compulsory to wear a face mask for those above the age of 6. This applies to the entrance area, the reception, sanitary facilities, at and in the Wildsau-Schenke as well as at gastronomy stands. For visitors over 18 years are only FFP2-masks (or similar) permitted in indoor spaces. If you forgot your face mask, you can buy FFP2-masks at the ticket office or reception.
      • Please maintain good hand hygiene and cough and sneeze etiquette. We make sure that all sensitive areas, especially sanitary facilities and restaurants, are thoroughly cleaned on a regular basis.
      • Please use our disinfectant dispensers at the entrance to the Wildlife Park and Nature Resort.
      • Only a limited number of guests are allowed in the reception.
      • Guests, who are in contact with, or have come into contact with someone infected with SARS-CoV-2, are not allowed to visit the Nature Resort if 14 days have still not yet passed since their last contact with this person, or if they are displaying symptoms of a respiratory infection or a high temperature. If you are considered to be at high risk of infection, we advise you not to visit the Nature Resort.

      Theme park

      Is the Theme Park open?

      • The Theme Park is open again from 2nd April till 6th November 2022.
      • The current corona requirement for the season 2022 will be communicated before season start.
      • Admission is only possible with your dated online ticket or valid undated ticket.

      General questions

      What if you are closed on my birthday?

      • At Tripsdrill, children aged 4-11 celebrating their birthday get free entry, and children above the age of 12 get a discount. We ask for your understanding that this rule only applies on the child’s actual birthday date. It is therefore not possible to defer this discount to a later day.

      Please help us to ensure that all visitors have a wonderful and safe day with us! Because health always comes first!

      Last Update: 28.01.2022 - 15:33 p.m.