Online-Shop

Right of cancellation
You have the right to cancel this contract within fourteen days without providing any reasons.
The withdrawal period is fourteen days from the date of conclusion of the contract.

Notice of non-existence of the right of cancellation
Please note: This right of cancellation applies exclusively to undated tickets, vouchers and merchandise. Contracts for the purchase of admission tickets and event tickets in connection with leisure activities for which a specific date or period is specified are not subject to this right of cancellation (Section 312g (2) sentence 1 No. 9 BGB). This means that a two-week right of cancellation does not apply here. If the customer does not turn up on the day booked, the ticket expires. The customer is neither entitled to a visit on another day nor to compensation in money or credit.

To exercise your right of withdrawal for undated tickets (admission tickets not limited in time), vouchers and merchandise you must contact us (Erlebnispark Tripsdrill GmbH & Co. KG, Erlebnispark-Tripsdrill-Straße 1, 74389 Cleebronn, Tel.: +49 (0) 7135 / 99 99, Fax: +49 (0) 7135 / 999 666, e-mail: onlineshop@tripsdrill.de) by means of a clear declaration about your decision to revoke this contract (e.g. a letter sent by mail, fax or e-mail). You can use the attached sample cancellation form for this purpose, although this is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the withdrawal period.

Consequences of cancellation
If you cancel this contract, we will immediately, or at the latest fourteen days from the date of our receiving your notice of cancellation of this contract, refund all payments we have received from you including delivery charges (with the exception of additional charges arising from your choosing a type of delivery other than our low-cost standard delivery). The refund will be processed using the same payment method you used in the original transaction unless expressly otherwise agreed with you; under no circumstances will you be charged any fees for this refund.

Upon redemption, use or cancellation of the purchased ticket, annual pass, voucher or merchandise item, any claim to cancellation lapses with immediate effect. This also applies to the above-mentioned undated tickets.


End of the revocation instruction
 
Sample cancellation form
(If you want to cancel the contract, please fill out and return this form.)

 To Erlebnispark Tripsdrill GmbH & Co. KG, Erlebnispark-Tripsdrill-Straße 1, 74389 Cleebronn:

 I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the performance of the following service (*):

 Ordered on (*):

 Received on (*):

 Name and address of the consumer(s):
_________________________

_________________________

_________________________

 _______________________        _________________________
Place, date Signature of        consumer(s) (only in case of paper notification)

________________________
(*) Delete as appropriate.