1. Legal basis, minors, age information, groups
1.1 These terms and conditions of use apply in accordance with the following special provisions.
1.2 The following applies to the conclusion of contracts and visits to the park by minors:
a) We are entitled - but not obliged - to admit minors unaccompanied by a legal representative or a supervisor to conclude the contract of use or access to the park.
b) Insofar as we grant minors access to the park, in particular with an annual pass to the park without the express objection of the legal guardian or person responsible for supervision, we may assume that they consent to their visit to the park.
c) In the event of such access being granted, no contractual or statutory relationship of supervisory relationship is established, in particular in accordance with § 832 BGB. The same applies to minors accompanied by legal representatives or supervisors. The legal liability of legal representatives or supervisors in accordance with the statutory provisions and the resulting obligations.
1.3 When purchasing admission tickets and using the facilities and attractions, you are obliged to provide truthful information about the age of children accompanying you. In justified cases of doubt, but in particular when using facilities and attractions with minimum age information, we are entitled to demand proof of age. If this proof is refused or cannot be provided, we may exercise the rights set out in these terms of use.
1.4 The management, represented by the supervisory staff, may refuse the conclusion of the contract of use for groups on the appointment of a responsible supervisor. The supervisor, in addition to the individual group members, has an independent duty to ensure that the group members comply with these park by the group members.
2. Obligations and liability when parking
2.1 The parking of your vehicle in our parking spaces does not constitute a custodial or guarding relationship.
2.2 The rules and signs of the Road Traffic Regulations (STVO) apply in our parking lots.
2.3 In order to ensure trouble-free traffic in this area, the instructions of our supervisors in the parking lots must be strictly observed. Please park your vehicle only within the designated parking area.
2.4 When leaving your vehicle, please ensure that the doors, trunk, windows and sunroof are closed and that no objects are visibly left in the car.
2.5 We are not liable for damage to your vehicle, in particular damage caused by extraordinary events such as storms, hail, explosions and fire and in the event of theft or damage to your vehicle by third parties, insofar as the damage is not caused or contributed to by a culpable breach of duty on our part.
2.6 You are obliged to report any damage to your vehicle to our management immediately and in any case before leaving the parking lot.
3. Admission prices; information on personal circumstances (age details); period of validity of admission tickets
3.1 Visitors may only enter the park grounds with valid admission tickets at the designated entrances. The admission tickets must be kept during the stay and must be presented on request. Admission tickets are not transferable after.
3.2 After leaving the park, re-entry to the Theme Park or admission to the Wildlife Park is only possible on presentation of a valid admission ticket/e-ticket and the stamp on the hand, which the guest must present at the main entrance before leaving the park.
3.3 The following applies to the validity of admission tickets:
a) Day-dated day passes entitle the holder to single admission to the park on the day of the visit.
b) Day-dated 2-day passes entitle the holder to admission to the park on the day of the first visit and for a second visit, which must take place no later than 10 calendar days after the first visit. 2-day passes are not transferable and are only valid with ID.
c) The above regulations for day and 2-day passes apply regardless of when the passes were purchased and regardless of the time of entry (no 24-hour validity).
d) Annual passes entitle the holder to multiple visits (even during one calendar day) within twelve months from the date of issue.
e) Day-dated day, 2-day, event, special offer and group passes are only valid on the day of the visit. If the ticket is not redeemed, the ticket expires and the customer has neither entitled to a visit on another day nor to monetary compensation.
3.4 The entitlement to admission to the park with free tickets for which neither the visitor nor a third party have paid, expires on the date of validity stated on the free ticket.
3.5 The contractual entitlement to admission to the park for tickets with a specific validity period expires in accordance with the above provisions at the end of the 3rd calendar year following the date of purchase of the pass.
a) Admission tickets purchased at the entrance ticket office are only valid on the date of purchase. The validity date applies to all other admission tickets.
b) If purchased one-day or 2-day passes with a validity period expire after the expiry of the validity (or, in the case of 2-day passes, after expiry of the period for the second visit) for the purpose of entering the park, a corresponding new pass must be purchased on which the price of the expired article will be credited. For a credit to be applied contact must be made at least 3 working days in advance (onlineshop@tripsdrill.de; 07135/999 333).
c) The offset is not made at the original purchase price, but pro rata, depending on the time of submission, taking into account the principles of §§ 615 p. 2 BGB, 649 p. 2 BGB.
d) The purchaser reserves the right to object to the amount of the set-off amount.
4. General safety regulations
4.1 Dogs are welcome in the Theme Park, but must be kept on a lead. They must be supervised by their owner or a trusted person during the entire visit to the park. The police regulations on the keeping of dangerous dogs also apply (Fighting Dog Ordinance). Dogs are generally not permitted in the Wildlife Park, to the attractions and to specially marked areas of the park. Dogs must be given a dog hygiene kit at the entrance to Tripsdrill, purchased at the entrance and carried all day.
4.2 The fire regulations in the park must be strictly observed. It is forbidden in particular the lighting of fires in places other than those designated for this purpose (barbecue areas).
4.3 The Theme Park and the Wildlife Park are smoke-free zones. On the entire grounds - in particular in all attractions and their waiting areas as well as in buildings and the outdoor areas of the restaurants and in the entire Wildlife Park- smoking (including e-cigarettes, vaporizers, shishas, etc.) is not permitted. Smoking is only permitted in the specially designated smoking islands.
4.4 The carrying and/or consumption of drugs and other intoxicants is strictly prohibited.
4.5 Visitors must remain on the paths.
4.6 Please understand that not all rides are suitable for every visitor. Restrictions, which can be seen on the information boards, have been your protection.
4.7 The possession and carrying of weapons or dangerous objects (guns, knives, chains, brass knuckles, etc.) are prohibited on the park grounds.
4.8 The instructions of the park staff must be followed in your own interest.
4.9 Willful noise and the loud operation of electrical appliances are prohibited.
4.10 Bringing and carrying the following wheeled vehicles is not permitted in the Theme Park and Wildlife Park: bicycles, tricycles, bobby cars, city scooters, kickboards, e-scooters and the like. An exception applies to tricycles with a guide bar. “Handcarts” can be brought along.
5. Refusal of access to the park and exclusion from use
5.1 It is prohibited to bring spirits of any kind into the Theme Park and Wildlife Park.
5.2 Termination of the contract of use by immediate expulsion from the park is permissible if the user behaves in such a manner, in particular by violating the park regulations or contravenes the instructions of the staff, that the immediate termination of the contract and the expulsion are justified. Termination and expulsion require a verbal warning, unless the violation is objectively so serious that an immediate reprimand is objectively justified.
5.3 The parking staff is entitled and authorized to exercise the domiciliary rights and in particular to issue warnings, terminations and expulsions from the park.
6. Use of the facilities and attractions, liability of the User liability in the event of misuse, items brought along
6.1 The facilities in the park are available to you in accordance with the specific conditions of use of the respective facility or attraction.
6.2 Every user is obliged, taking into account the instructions for use, to check their personal (especially health) suitability for the use of the facility or attraction, this also applies to personal clothing, hairstyle, objects, etc.
6.3 The instructions of the operating staff must be followed. Should you culpably disregard the instructions for use and operating instructions as well as the instructions of the operating personnel, the operating personnel may exclude you from use of the attractions without this giving rise to any claim for compensation on your part. In the event of repeated or particularly serious violations, the contract of use may be terminated and you may be expelled from the park in accordance with section 5.2 of these terms and conditions. The above provision also applies if you attempt to “push ahead” in a queue.
6.4 You are liable for all culpably caused damage caused by disregarding the user instructions or by violating the corresponding instructions of the staff or through willful damage.
7. Assistance in emergencies
7.1 Our contractual obligations do not include the provision of paramedics or medical paramedics or medical assistance personnel or corresponding facilities. For cases of illness, accidents or other emergencies, we will nevertheless have a paramedic on duty at certain a paramedic on duty at certain times.
7.2 Insofar as in individual cases, in particular at special events, specially trained medical specially trained medical personnel or doctors are on standby, they shall provide their services at their own services on their own responsibility and are neither our vicarious agents nor vicarious agents.
8. Failure of facilities, temporary restriction of use, Limitations of liability
Due to necessary maintenance work, official inspections, repairs, weather conditions and in cases of force majeure, individual facilities may not be available during the entire opening hours. In these cases no admission fee will be refunded.
9. Filming and photography
9.1 Film and photo recordings are made at Tripsdrill. The areas/attractions are marked as far as possible.
9.2 The entire park is under video surveillance in the publicly accessible areas for your safety. Excluded from video surveillance are sensitive areas such as sanitary facilities. The footage will be deleted immediately as soon as it is no longer required to achieve the purpose or the interests of the person concerned require protection.
9.3 In individual attractions, images are taken which are made available to the user for purchase in the form of a display on screens at the exit of the attraction. There is no obligation to purchase. The images are deleted daily and there is no use for any other purpose.
9.4 Photography and filming in the park itself, i.e. outside the rides and facilities, is generally facilities, is generally permitted, but only on the paths accessible to visitors. Photography, filming and video recording within the rides and facilities, especially during the ride/use, require prior written permission to which there is no entitlement. The granting of this permission is dependent on the signing of a declaration of assumption of liability, which must be signed by the legal representative in the case of minors and which cannot be signed by general supervisory and accompanying persons (e.g. teachers, tour guides).
9.5 Any publications must be approved in advance by the management in advance.
10. Damage reports
Should you suffer damage through no fault of your own, you are obliged to our management immediately and in any case before leaving the parking lot. This also applies if there is reason to assume that an incident could possibly result in damage at a later date.
11. Advertising and offering goods and services, rallies
Advertising on the grounds and in the parking lots of the park, as well as the offering of goods and services, are only permitted with the prior written consent of the management. This also applies to the conduct of opinion polls, censuses and rallies of a political or other nature.
12. Choice of law and place of jurisdiction
12.1 The entire legal and contractual relationship between you and us shall be governed exclusively by German law.
12.2 Insofar as, in the event of legal action on your part against us abroad for the question of liability on our part is not governed by German law on the merits, the legal consequences, in particular with regard to the nature, scope and amount of claims of the German law shall apply exclusively.
12.3 You may sue us exclusively at our place of business.
12.4 The place of jurisdiction for our legal actions against users of the park is, unless a special place of jurisdiction (in particular the place of offense), the domicile of the user shall be decisive. For lawsuits against users or contractual partners of use who are merchants, legal entities under public or private law or persons legal entities under public or private law or persons who have their domicile or habitual residence abroad, or whose place of residence or habitual abode is unknown at the time the place of jurisdiction shall be our registered office.
13.Final provisions
13.1 Should any of the above provisions be or become ineffective, this shall not affect the validity of the remaining provisions and the legal validity of the contract of use as a whole.
13.2 Agreements on a deviation from these terms and conditions of use are only possible in the form of an express agreement to this effect. The staff of the park are not authorized to conclude such agreements.
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These terms and conditions of use are protected by copyright, TourLAW Rechtsanwälte, Stuttgart, 2004-2024
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The contractual partner of the contract of use is: Erlebnispark Tripsdrill GmbH & Co. KG personally liable partner: Altweibermühle Tripsdrill Verwaltungs & Dienstleistungs GmbH, Managing Director Dienstleistungs GmbH, Managing Directors: Helmut Fischer, Roland Fischer, Stefan Seipel Erlebnispark-Tripsdrill-Straße 1, 74389 Cleebronn/Tripsdrill